Privacy Policy

At House of Rawpexels, a premium brand film production company, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you visit our website or engage our video production services.
 

1. About House of Rawpexels
 

House of Rawpexels is a premium production house established in 2018, specializing in:

• Brand film production and commercial video creation

• Cinematic storytelling and creative content development

• Corporate video production for businesses across Mumbai, Delhi, UAE, and USA

• Custom video production services and post-production editing

 

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2. Information We Collect
 

Personal Information You Provide

When you contact our brand film production company or use our website, we may collect:

• Name and contact details (email, phone number)

• Company information and project requirements

• Video production service inquiries and preferences

• Payment information for commercial video production projects

• Feedback and testimonials about our premium production house services
   

Automatically Collected Information
 

Our website automatically collects:

• IP address and browser information

• Pages visited and time spent on our video production portfolio

• Referral sources and search terms used to find our brand film production services

• Device information and operating system details
   

Cookies and Tracking Technologies
 

We use cookies to:

• Enhance your browsing experience on our production house website

• Analyze website traffic and video production service inquiries

• Provide personalized content about our cinematic storytelling capabilities

• Track conversions from our brand film production marketing campaigns
   

3. How We Use Your Information
 

House of Rawpexels uses your personal data to:

• Respond to inquiries about our premium production house services

• Provide quotes and proposals for brand film production projects

• Process contracts and payments for video production services

• Send project updates and commercial video production deliverables

• Improve our website and brand film production service offerings

• Comply with legal requirements for our Mumbai-based production house
   

4. Information Sharing and Disclosure
We may share your information with:
 

  a) Service Providers
Third-party vendors who assist with our video production company operations, including:

• Payment processors for brand film production invoicing

• Cloud storage providers for commercial video production files

• Email marketing platforms for premium production house communications

• Website analytics services to improve our video production portfolio
  
  b) Business Partners

Trusted partners involved in brand film production collaborations, such as:

• Freelance cinematographers and editors

• Equipment rental companies for commercial video production

• Location scouts and casting agencies

• Post-production facilities
   

Legal Requirements
 

When required by law or to protect our production house interests.

5. Data Security and Protection
 

House of Rawpexels implements robust security measures to protect your personal information:

• Encrypted data transmission for brand film production communications

• Secure servers for storing video production project files

• Regular security audits of our premium production house systems

• Limited access to personal data on a need-to-know basis

• Secure payment processing for commercial video production transactions

6. Data Retention Policy
 

We retain your personal information for:

• Active clients: Duration of project plus 7 years for accounting purposes

• Prospective clients: Up to 3 years from last contact

• Website visitors: Analytics data retained for 26 months

• Marketing communications: Until you unsubscribe from our video production updates
   

7. Your Privacy Rights
 

You have the right to:

• Access your personal data held by our production house

• Correct inaccurate information about your brand film production projects

• Delete your personal data (subject to legal retention requirements)

• Object to processing of your data for marketing purposes

• Withdraw consent for video production service communications

• Data portability - receive your data in a structured format
   

8. International Data Transfers
 

As a premium production house serving clients in Mumbai, Delhi, UAE, and USA, we may transfer your data internationally. We ensure adequate protection through:

• Standard contractual clauses approved by regulatory authorities

• Privacy Shield or similar certification programs

• Explicit consent for brand film production project collaborations
   

9. Children's Privacy
 

Our video production company website and services are not directed at children under 13. We do not knowingly collect personal information from minors without parental consent.
 

10. Third-Party Websites
 

Our website may link to external sites, including:

• Our Vimeo portfolio (https://vimeo.com/showcase/11620502)

• IMDB profile of Director Ayush Gupta

• Social media platforms showcasing our brand film production work

• Client websites featuring our commercial video production content

These third-party sites have their own privacy policies independent of House of Rawpexels.
 

11. Marketing Communications
 

We may send you updates about:

• New video production services and capabilities

• Brand film production case studies and success stories

• Industry insights and cinematic storytelling trends

• Special offers on commercial video production packages

• Invitations to premium production house events

You can unsubscribe at any time using the link in our emails.
 

12. Analytics and Performance
 

We use analytics tools to measure:

• Website traffic and video production portfolio engagement

• Brand film production inquiry conversion rates

• Geographic distribution of commercial video production clients

• Popular video production services and content categories
   

13. Changes to This Privacy Policy
 

House of Rawpexels may update this privacy policy to reflect changes in our premium production house operations or legal requirements. We will notify you of significant changes through:
 

• Email notification to brand film production clients

• Website banner on www.rawpexels.com

• Social media announcements about policy updates

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